§1 Validity of the conditions
These General Terms and Conditions (GTC) apply to all deliveries, services, and offers of GTD GLOBAL TRADE DYNAMICS FZCO. They form the basis for all contracts and business relationships between the company and its customers. Any deviating terms and conditions are only valid with explicit written agreement. These GTC also apply to future transactions without requiring explicit confirmation. Amendments to these terms will be communicated in writing.
§2 Prices
(1) All prices are stated in AED or USD, as specified. Additional costs, such as shipping or insurance, will be added where applicable.
(2) Prices are non-binding and may be adjusted to reflect market fluctuations or external factors. Customers will be informed of any changes prior to delivery.
§3 Default of delivery / default of acceptance
(1) In the event of delivery delays caused by the seller, the customer may withdraw from the contract after a reasonable grace period. Events such as force majeure or government actions exclude liability.
(2) If the customer delays acceptance, GTD GLOBAL TRADE DYNAMICS FZCO reserves the right to charge additional costs, including storage fees.
§4 Retention of title
All delivered goods remain the property of GTD GLOBAL TRADE DYNAMICS FZCO until full payment is received. Customers must treat goods with care and inform the company immediately of any third-party claims.
§5 Liability
GTD GLOBAL TRADE DYNAMICS FZCO is liable for damages only in cases of intent or gross negligence. Liability for minor negligence is limited to typical and foreseeable damages. Liability for personal injury or under the UAE Product Liability Law remains unaffected.
§6 Payment / Offsetting
(1) Payments are due immediately upon invoicing. Accepted methods include bank transfer and credit card.
(2) Late payments are subject to an interest charge, and further deliveries may be suspended.
§7 Right of withdrawal and return for private customers
For private customers, returns are accepted within 14 days of delivery, provided the goods are in original condition. Commercial customers and resellers are excluded from this right. Refunds will be processed upon inspection of the returned items.
§8 Place of jurisdiction
For all disputes, the place of jurisdiction is Dubai, UAE. International commercial laws, such as the CISG, do not apply unless explicitly agreed upon.
§9 Final provisions
(1) If any clause in these GTC is invalid, the remaining provisions remain unaffected.
(2) Amendments must be made in writing.
(3) UAE law applies exclusively.